Support

How can we help?

For support, bug reports, account deletion, subscription questions, partnerships, affiliates, or business inquiries, email the DoThis team.

help@dothiscoach.com

7-day Premium Preview

Every account receives one 7-day Premium Preview. No payment is required, and it does not start or convert into an App Store subscription automatically. After it ends, subscribe only if you choose to keep AI features and cloud backup.

Subscription help

Paid Premium subscriptions are managed through your Apple ID. To cancel, open iOS Settings, tap your Apple ID, then Subscriptions. Canceling a paid subscription does not delete your local workouts or logs.

After the Preview

Without Premium, saved local workouts, workout and food logs, weigh-ins, goals, and locally available progress remain on that device. New AI work and personal cloud backup or restore require Premium.

Bug reports

Include your account email, what you were trying to do, and any screenshot or error message. In-app bug reports may include recent operation context to help us debug faster.

Account deletion

In DoThis, open Settings and use Delete Cloud Account Data. You may also email help@dothiscoach.com from the account email for help.

Safety

DoThis guidance is educational. Consult a qualified professional for pain, injuries, medical conditions, or individualized care.